Contact Us

We're here to help. If you have any questions or concerns about our products or services, feel free to contact our customer support team at the numbers listed below.

For General Banking Enquiries

Scotiabank (British Virgin Islands) Limited
P.O. Box 434
Road Town
Tortola, BVI
VG1110

Phone: (284) 494-2526
SWIFT: NOSCVGVG
Email: bns.bvi@scotiabank.com

Personal Internet /Mobile Banking Enquiries

Customer Service Representative
Phone: (284) 494-3130
Serving you 24 hours a day, 7 days a week
Email: customercare-jam@scotiabank.com

Commercial Internet Banking Enquiries

Customer Service Representative
Phone: (284) 494-6737
Monday to Friday, 8:00 A.M. to 6:00 P.M.

Small Business Banking Unit

Andy Davis 
Phone: (284) 852-2168
Email: andya.davis@scotiabank.com

Commercial Banking – Cash Management Services

Customer Service Representative
Phone: (284) 494-6737

How to Resolve a Complaint:

We want to help you resolve any issues as quickly as possible. Click here for information on how to resolve a complaint.